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ADC Image Sensor

    Physical Installation

    • Locate sensor within 100 ft of the panel, especially if there are lots of walls between them or if the panel and sensor are located on different floors. While the transmitter may have an open air range of 400 ft., installation site conditions can reduce range considerably.
    • The image sensor is designed for indoor use only and should not be installed outdoors.
    • For optimal detection capabilities, mount the sensor where someone will most likely walk across the sensor coverage area as opposed to directly towards the sensor.
    • To obtain the maximum coverage area of 35 feet by 40 feet, the sensor should be mounted at a downward angle of 6°, as indicated in the Mounting Sensor section. Altering mounting height or angle will change the coverage area.
    • Leave at least 3 inches of clearance above the sensor to allow for battery replacement without uninstalling the bracket mount.
    • Recommended Mounting Height:
      • 8ft.
    • Recommended Mounting Angle:
      • 6° for large coverage area and rooms greater than 30 feet (“teeth up” on mounting arm)
      • 18° for rooms less than 30 feet (“teeth down” on mounting arm)
    • Avoid facing the sensor toward or close to areas that may affect communication, such as metallic objects or electronics likely to produce interference. Verify sensor RF communication at panel even if within recommended distance:
    • After mounting sensor in its permanent location, verify that sensor is within range and communicating with the control panel. The RF signal strength can be verified at the panel through the “Image Sensor Setup” menu:
      1. Scroll to “Image Sensor Settings” and select the sensor of interest.
      2. Scroll to “Signal x%” to view the current signal reading.
      3. The sensor performs best when the signal strength is above 40% and the signal strength must be greater than 15% for sensor to function properly.
      4. Signal strength can fluctuate depending on environmental conditions and interference so be sure that the signal is consistently in range.
    • Punch out corner panel section and extend the white Image Sensor daughterboard antenna out the bottom of the panel for proper RF communication.
    Learning the Image Sensor into the Panel

    • (Simon XT 1.3 & Up, T-Mobile Alarm.Com cell unit revision 146 and up)
    • The Image Sensor is enrolled in the control panel by using the “Interactive Services” menu, which will only be visible when an Image Sensor enabled GSM Module and daughterboard are used in the panel.
    • Before completing image sensor enrollment, the control panel should already be communicating with Alarm.com.
      1. Begin with the batteries removed from the sensor.
      2. Enter “System Programming”
      3. Scroll up to “Interactive Services”, press OK.
      4. Scroll down to “Image Sensor Setup”, press OK.
      5. Scroll to “Learn Image Sensor”, press OK.
        • The screen should display “Power up or reset I.S. now”.
      6. Insert the batteries into the sensor.
      7. Wait (approximately 20 seconds) for the control panel screen to display “I.S. [x] Added as Sensor [y]”.
        • The LED will turn solid when the sensor is learned.
      8. The sensor is now learned into the panel. The sensors are enrolled in group 17 by default.
        • To change the sensor group, use the Sensors menu in System Programming:
      9. 15, 17: Supported- Trips alarms according to group; Reports normal activity.
      10. 20: Partially Supported- Trips alarms according to group; delays before tripping alarm, but entry delay period not acknowledged by panel or touch screen (no audible entry delay beeps or countdown on touch screen).
      11. 25: Partially Supported- no chime issued (normal activity only).
      12. 28, 32: Supported- Normal activity only (no alarm report to CS).
      13. 35: Not Supported (will report normal activity only).
      14. Leave the sensor powered up while the sensor completes the initialization process. This will take several minutes.
        • Test captures cannot be taken until the initialization process is complete.

    Enabling Local Alarm at Panel

    • In addition to registering an alarm with Alarm.com, the Image Sensor can trip alarms at the control panel. The panel will register an alarm on the LCD screen and the alarm will be audible (for applicable sensor groups).

      1. Connect the blue wire from the “HW” terminal (NOT “C”) at the end of the Image Sensor daughterboard board to the “HW2 In” terminal on the panel.
      2. WARNING: wire MUST ONLY be connected to “HW2 In”.
        • Connecting to any of the other terminals on the panel will not trip an alarm and may permanently damage the daughterboard.
      3. Once an Image Sensor has been enrolled into the panel, a hardwire zone will automatically be programmed as “Sensor 39: ISHW”.
        • To ensure alarms are tripped properly on Image Sensors according to their enrolled group, the hardwire sensor is automatically enrolled into group 15.
        • Do NOT alter the sensor group of Sensor 39 ISHW.

    Simon XT TWTTS (Touchpad) Compatibility

    • Except in alarms, Image Sensor activity is not reported or visible on the GE Two Way Talking Touch Screen.
    • When alarms are tripped on an enrolled Image Sensor, the alarms are reported and displayed on the 2WTTS touchpad through the sensor 39 hardwire zone (only if hardwire zone has been connected).

    Programming-PIR Sensitivity Settings

    1. Enter “System Programming”.
    2. Scroll up to “Image Sensor Settings”, press OK.
    3. Scroll down to “Image Sensor Setup”, press OK.
    4. Find the sensor you want to configure, press OK.
    5. Scroll to “PIR Sensitivity”, press “OK”.
      • The panel will display the current motion profile.
    6. Press “OK” and scroll to the new motion profile and press “OK” to select.
    7. Press status to exit out of the menu and save the change.

    Sensitivity settings:

    • Normal – Default setting. Pet immune up to 30 lbs.
      • Will trip up to 30 ft.
    • Low – Pet immune up to 40 lbs.
      • Will trip up to 25 ft.
    • High – For less than 30 lbs.
      • Will trip up to 35 ft.

    Note: Using the high sensitivity profile increases the risk of false alarms, especially if the sensor is facing windows or sources of heat. Use caution when mounting the sensor near windows or heat sources and use the “Low” sensitivity setting.

    Programming Image Sensor LED

    • By default, the image sensor LED will not illuminate when activated by motion unless the sensor is in test mode.
    • The LED can be enabled via the Alarm.com Dealer Site for each sensor on the customers “Manage Image Sensor” page.
    • When enabled, the LED will illuminate for 3 seconds on motion activations (at most every 3 minutes while disarmed).

    Programming-Tamper and Malfunction Reports

    • By default, if trouble beeps are enabled at the panel then sensor tamper and malfunction conditions will not show at the panel.
    • Low battery messages are displayed (between 7am and 10pm only).
      • Enable or disable trouble condition messages on the control panel LCD via the Alarm.com Dealer Site. Trouble conditions are always reported to the Alarm.com Customer Site and customers will receive tamper/low battery/malfunction notifications if they are subscribed, regardless of the panel setting.
    • Tamper is reported when the Image Sensor detects activity that indicates its positioning has been changed or compromised.
      • The sensor detects changes in sensor orientation and can register a tamper regardless of the sensor back being removed.
      • A tamper will automatically be cleared after the sensor has been returned to the upright position and has not detected any tamper activity for 5 minutes.
      • A tamper can also be cleared by resetting the sensor.

    Programming-Tamper and Malfunction Reports

    • During normal operation, the PIR can be activated at most once every three minutes while the system is disarmed.
    • There is a 30-second delay after power up before the PIR detection is active.
    • For the first 3 minutes after an Image Sensor is learned in, it will enter PIR test mode and the sensor LED will illuminate for 3 seconds on each motion activation.
    • For additional testing time, put the sensor into test mode via the control panel:
      1. Enter “System Programming”
      2. Scroll up to “Image Sensor Setup”, press OK.
      3. Scroll down to “Image Sensor Settings”, press OK.
      4. Find the sensor you want to configure, press OK.
      5. Scroll to “Image Sensor [y] Test PIR”, press OK.
      6. The screen will display “I.S. [y] in test for next 3 min” to indicate the test mode command has been sent.
        • For the next 3 minutes, the sensor LED will illuminate for 3 seconds on every sensor motion activation up to every 8 seconds.

    Testing Image Capture

    • To conserve the customers monthly image upload quota, automatic alarm uploads are disabled for the first four hours after any new sensor (Image Sensor or other) is installed into the system.
    • Installers can verify sensor positioning and test image captures on installed sensors via a dedicated installer test mobile site, without having to access the customers account or deduct from the customers monthly quota.
      • If possible, installers should also test night vision captures to ensure sensor infrared flash will not be reflecting off surfaces and washing out images.
    • While on-site, visit this site.
      • In order to request images from the sensors, confirm the module serial number and enter a one-time use test authorization code.
        1. Enter “System Programming”
        2. Scroll up to “Interactive Services”, press OK
        3. Scroll down to “Test Auth Code”, press OK to retrieve a code.
          • The panel will beep and display the code once it has been retrieved.
        4. The images requested via the test site will be displayed in the customers image gallery on the customer website (supported service plans only).
        5. Note: If the installer needs to continue testing beyond the 4 hour window, they should disable alarm auto-uploads first or the image uploads will be deducted from the customer’s monthly quota.

    Image Capture Settings

    • In order for a customer to use the Image Sensor image capabilities, they must be enrolled in one of the available Image Sensor service plans via the Alarm.com Dealer Site.
    • Capture settings are configured automatically for each sensor based upon the customers Image Sensor service plan so it is important to enroll the customer in a service plan before enrolling the sensor.

    Service Plans:

    • Alarms & Image Sensor Plus:
      • Captures motion-activated images while the system is armed away to catch potential intruders before the alarm sounds.
      • Continues to capture images until the system is disarmed or for 5 minutes after an alarm is tripped.
      • Captures motion-activated images on an instant alarm (panic, etc.) after an initialization period (up to 30 seconds).
      • Automatically transmits up to 5 motion-activated image events (with 2 images/event) to Alarm.com and is sent to recipients as selected by the customer.
      • Images are automatically selected for transmission, which begins when the panel issues an alarm locally (pending alarm).
    • Plus Plan Only:
      • Captures the first motion event after the panel is disarmed from armed-away.
      • Customers have the ability to request non-alarm images (such as entry delay or post-disarm) to be uploaded and sent to them (up to their monthly upload quota).
      • Customers can request property “Peek-In” images to be taken and sent to them right away or on the next motion activity (up to their monthly upload quota).

    Battery Replacement

    • When a sensors batteries are low, the panel will beep and the screen will display a low battery alert for the sensor.
      • If this trouble condition has been enabled for panel display.
    • Notifications are also issued via the Alarm.com platform if the customer has enabled this feature.
    • Batteries should be replaced within 72 hours of the low battery alert
      • Low battery messages are only activate at the panel between 7:00am and 10:00pm.)
    • To replace the sensor batteries, slide the front of the sensor up off the sensor back.
      • Do not remove or un-mount entire sensor back and mounting arm.
    • Replace the sensor batteries with 2 AA 1.5v Energizer Ultimate Lithium batteries.

    Sensor Reset Button

    • Insert a paperclip into the hole on the front of the sensor to access the reset button.
    • Press and hold approximately 3 seconds to power cycle the sensor.
    • Press and hold a full 10 seconds until the sensor LED flashes rapidly to reset the sensor and clear it from its network.
      • Note: The sensor can only be cleared from its network using the reset button if it is currently not communicating with the network.
      • If the sensor is still communicating with its network, clear the sensor by deleting it from the system it is enrolled in.

    Troubleshooting

    • Image Sensor is Non-Responsive
      1. Verify Range
        • Under the “Image Sensor Setup” menu, scroll to “Image Sensor Settings”, select the sensor and verify under “Signal” that the sensor is registering a strong signal.
        • If signal strength is low, move non-responsive sensor closer to control panel
        • Re-verify signal strength.
      2. Replace Batteries
        • Check battery level at the panel (under “Image Sensor Settings”) and install fresh sensor batteries.
    • Improper Motion Activations
      1. Environmental:
        • Heating or cooling elements may adversely affect sensor performance.
        • Test sensor with and without these elements to determine interference.
      2. Sensor Positioning:
        • The sensor may not be properly positioned to capture the desired motion.
        • Check horizontal positioning of sensor and re-mount as necessary.
      3. Verify that the proper sensor motion profile has been selected through the setup menu or select a less sensitive profile.
    • Sensor Tamper:
      1. The sensor detects changes in sensor orientation and can register a tamper regardless of the sensor back being removed.
      2. A tamper will automatically be cleared after the sensor has been returned to the upright position and has not detected any tamper activity for 5 minutes.

    If the daughterboard LED is blinking, refer to the chart below for LED trouble diagnostics:

    If the camera LED is blinking, refer to the chart below for LED trouble diagnostics:

Sensor Antenna: